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TERMS & CONDITIONS & FAQ's 

 

Dealer Terms & Conditions:

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Effective Date: 05/27/2026

Company: Deltess Corp (Ostrich Chairs)

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These Dealer Terms & Conditions (“Agreement”) govern all wholesale purchases and authorized resale of products supplied by Ostrich Chairs (“Company”) to approved dealers, retailers, and distributors (“Dealer”).

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1. Dealer Eligibility

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The Company reserves the right to approve or deny any wholesale account application at its sole discretion. Dealers must provide valid business and resale documentation as required by applicable law.

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The Company may revoke dealer status at any time for violation of these terms.

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2. Ordering Requirements

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Opening Orders

 

Minimum opening order: 1 Case Pack

 

Reorders

 

Minimum reorder amount: 1 Case Pack

 

Orders are subject to product availability and acceptance by the Company.

 

The Company reserves the right to:

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  • limit quantities

  • discontinue products

  • modify assortments

  • refuse orders at its discretion​

 

3. Pricing

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Wholesale pricing is confidential and intended solely for approved dealers.

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Prices are subject to change without notice.

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Quoted pricing does not include:

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  • taxes (if applicable)

  • special handling fees​

 

Dealers are responsible for all applicable taxes unless a valid resale certificate is provided.

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4. Payment Terms

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Approved dealers may qualify for payment terms at the Company’s discretion.

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Accepted payment methods may include:

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  • credit card

 

Late payments may result in:

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  • suspension of shipments

  • revocation of dealer privileges

  • finance charges permitted by law

 

The Company reserves the right to require prepaid orders at any time.

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5. Shipping & Freight

 

All orders ship from West Berlin, NJ.

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Shipping timelines are estimates only and are not guaranteed.

 

Risk of loss transfers to Dealer upon shipment from the Company warehouse.

 

Dealer is responsible for:

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  • unloading

  • inspection upon delivery

 

Any freight damage or shortages must be reported within five (5) business days of delivery.

 

6. Returns & Claims

 

Returns require prior written authorization from the Company.

 

Unauthorized returns may be refused.

 

Approved returns may be subject to:

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  • restocking fees

  • inspection

  • freight charges

 

Seasonal, discontinued, customized, or clearance items may not be eligible for return.

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7. Manufacturer Warranty

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Products are covered under the Company’s standard manufacturer warranty against defects in materials and workmanship under normal intended use.

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The warranty does not cover:

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  • misuse

  • commercial abuse

  • improper storage

  • unauthorized modifications

  • normal wear and tear

  • weather-related deterioration beyond intended product use

 

Consumers may submit warranty claims directly to the Company unless otherwise specified.

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The full warranty can be found here: https://ostrichchairs.com/pages/company-warranty

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The Company reserves the right to repair, replace, or credit defective products at its discretion.

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8. Online & Marketplace Sales

 

Dealer may not sell products on third-party marketplaces including but not limited to:

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  • Amazon

  • Walmart Marketplace

  • eBay

  • Temu

  • other online marketplaces​

 

without prior written authorization from the Company.

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Unauthorized online resale may result in immediate termination of dealer status.

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9. Brand Representation

 

Dealer agrees to represent the Company’s products professionally and accurately.

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Dealer may use approved:

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  • logos

  • product images

  • marketing materials

 

solely for the purpose of promoting authorized product sales.

 

Dealer may not:

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  • alter branding

  • make misleading claims

  • advertise inaccurate specifications

 

11. Intellectual Property

 

All trademarks, logos, product designs, photography, and marketing materials remain the exclusive property of the Company.

 

No license or ownership rights are transferred to Dealer.

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12. Limitation of Liability

 

The Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or resale of its products.

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The Company’s total liability shall not exceed the amount paid by Dealer for the affected products.

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13. Account Termination

 

The Company may suspend or terminate any dealer account at any time for:

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  • violation of these terms

  • nonpayment

  • unauthorized resale activity

  • conduct harmful to the brand

 

Termination does not relieve Dealer of outstanding payment obligations.

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14. Governing Law

 

This Agreement shall be governed by and interpreted under the laws of the State of New Jersey, without regard to conflict of law principles.

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15. Acceptance

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Submission of a purchase order or continued purchase of products constitutes acceptance of these Dealer Terms & Conditions.

 

Contact Information:

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Ostrich Chairs | Deltess Corp.
235 Edgewood Ave West Berlin NJ 08091
(609) 564-0413
info@ostrichchairs.com
ostrichchairs.com

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Frequently Asked Questions (FAQ's):​

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  • Is there a MAP Policy? - No, but we maintain a strong MSRP position by choosing our retail partners wisely.

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  • What is the shipping timeline? - Normally Next Business Day

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  • How soon can I pickup? - Normally next business day, but please contact us to schedule. 

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  • Can you arrange shipping to states outside of NJ? - Yes, but price will be calculated on case by case basis.

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  • Do you offer direct import pricing (container load)? - Yes, please call or email for more information.

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